Delete your AskNewt account
You can delete your AskNewt account and the personal data tied to it at any time. Ask our support team to do it for you, or do it yourself in the app. Below is what gets removed and what we have to keep.
Ask our support team
Email us from the address you use to sign in to AskNewt and say you want your account and data deleted. We will handle the rest.
Prefer the phone? Call (212) 995-9191.
Delete it yourself in the app
- 1Open the AskNewt app, open the menu and tap Settings.
- 2Under Account, tap Delete Account.
- 3Confirm. Your account is deleted and you are signed out.
Paying for AskNewt Pro? Cancel your subscription before you delete your account. Subscriptions bought through the App Store or Google Play are billed by Apple or Google, so deleting your account does not stop them.
What is removed
- Your profile and sign-in details.
- Your conversations with Newt, and the watchlists, portfolios, budgets and financial plans you created.
- Bank and brokerage accounts you linked, which are disconnected.
What we have to keep
If you subscribed to AskNewt Pro, we keep the records of those subscription purchases, as tax and accounting rules require. We may also keep information we need to meet legal obligations, resolve disputes or prevent fraud. We keep these records only as long as required, use them only for those purposes, and never to market to you.
How long it takes
Deleting in the app takes effect right away. Email requests are processed as soon as we receive them. If we need to confirm the request comes from you, we will write to the email address on your account.
Questions about your data? Email hello@asknewt.com or read our Privacy Policy.